Tag Archives: CRM

APRO CRM: “what?”, “why?” and “when?”

What?

San Francisco, CA, 2018-Mar-27 — /EPR Network/ — APRO CRM is a cloud solution targeted mainly at small and medium enterprises, counting from 1-2 employees up to over 500.

There are ready-made industry solutions for some of the business areas, such as travel, car dealership, legal services, HR, installation, B2B and B2C sales, etc.

Intranet, a built-in corporate portal, provides for live interaction and communication among system users and timely posting of company’s news and announcements.

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CRM Study Reveals Lawyers are Behind the Curve

Released on: uly 21, 2015, 11:07 am (EDT)
Author: Ackert Inc.
Industry: Law

Sherman Oaks, CA, July 21, 2015 — /EPR NETWORK/ — Ackert Inc.™ released the findings of a market-wide study showing surprising trends in Customer Relationship Management adoption and utilization in law firms—or rather, the lack thereof.

Although attorneys’ primary role is to service their clients’ legal needs, they are also expected to originate new clients for their firms; yet relatively few attorneys use formalized systems to organize their pursuits. The recent study reveals that although 70 percent of North American law firms have implemented a CRM initiative, less than 5 percent of lawyers at most firms use it regularly.

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CRM on Android – Fellow Consulting Delivers CRM Gadget 2 Go, The Offline Client For Oracle CRM On Demand, Now For Android

Released on: May 01, 2011, 2:41 am
Author: Fellow Consulting AG
Industry: SoftwareTelecommunicationsInternet & Online

Munich, July 2011 – Fellow Consulting AG, leading CRM solution provider and first Accelerate Partner for CRM On Demand in Germany, today announced that the CRM On Demand offline client CRM Gadget 2 Go is now also available for Android.

CRM Gadget 2 Go is an offline client for Oracle CRM On Demand that allows usage of CRM data online, mobile and offline. As a result, users can access all their CRM information while travelling or in customer meetings, and can also maintain CRM data offline and synchronize it with Oracle CRM On Demand when they are back online again. It enables the quick and easy input of data from customer meetings, sales and service operations, regardless of whether they are online or offline.

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Bigmouthmedia steps up to SEO campaign for Wallis

Released on: July 01, 2011, 6:35 am
Author: Bigmouthmedia
Industry: Marketing

Global digital marketing company bigmouthmedia has announced that it has won the contract to implement an ongoing SEO campaign for online and high street women’s fashion retailer Wallis. The contract will see bigmouthmedia build on Wallis’s substantial online customer base by significantly growing the firm’s search engine performance around its tens of thousands of products, specific product launches, promotions and seasonal sales.

The project draws on bigmouthmedia’s strong retail expertise, which was recently on display when the agency published its “Innovations in Retail” white paper, which is still available from its site. Bigmouthmedia’s extensive retail clients list includes SEO campaigns for other Arcadia Group brands such as Topman, Topshop, Burton, and Dorothy Perkins. The present project will also see the agency leverage its digital and technology expertise, particularly its command of optimising on enterprise retail solution WebSphere.

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Frankfurt Partners Publish its Newest SaaS Valuation and Metric Research Report

SaaS Companies and their M&A Activities are analysed

Released on: November 15, 2010, 8:17 am
Author: Frankfurt Partners
Industry: Software

Business Consulting firm Frankfurt Partners (www.frankfurtpartners.com) released the third edition of its biannual Software as a Service (SaaS) Valuation and Metric Report. SaaS remains a relatively new business model but it has a great potential for growth. As of 2010, it is estimated to have reached less than 20% of its potential market.

The largest proportion of SaaS customers so far are SMEs and medium-sized companies with relatively little break-through into the enterprise market. However, the level of adoption by enterprises is starting to increase rabidly. By the end of 2010, 80% of U.S. organizations will use at least one SaaS-delivered application for business use.

“The M&A Activities have picked up in the last 12 month as a array of companies are seeking to capitalize on the rising demand for SaaS solutions and trying to position themselves as a strategic player in the SaaS market”, says Rene Meister. “Given the attractive characteristics of SaaS companies from a financial perspective (i.e. strong growth, revenue visibility), it is not surprising that M&A activity for SaaS vendors has been strong.”

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License Free CRM Software – UK Company Overwhelmed By Response

Released on: November 04, 2010, 3:24 am
Author: Helen Burton
Industry: Software

CRM Software crafters Software Add-ons based in rural North Yorkshire, UK, are delighted with the response to their recession busting marketing campaign for OpenCRM.

The company’s strong mission statement, ‘to bring corporate software technology within the reach of small to medium businesses’ seems to be the key to their success.

Marketing manager Helen Burton revealed ‘we knew we had a strong message, offering license free software, but our campaign has had the phones ringing off the hook!’.

Consumer expectation is driving the mid market business need to get online, OpenCRM’s free license solutions needed to be internet based with portal capability so customers can place and track orders, see cases and issues, download documents & information – Anytime, Anywhere access is a major boost for the previously disconnected workforce.

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CRM Software – OpenCRM UK Hosted Alternative for Salesforce.com, ACT!, Sage CRM, GoldMine

Released on: October 9, 2009, 4:12 am
Author: Graham Anderson
Industry: Small Business

License free CRM Software – UK company overwhelmed by response!

CRM Software crafters Software Add-ons based in rural North Yorkshire, UK, are delighted with the response to their recession busting marketing campaign for OpenCRM.

The company’s strong mission statement, ‘to bring corporate software technology within the reach of small to medium businesses’ seems to be the key to their success.

Marketing manager Helen Burton revealed ‘we knew we had a strong message, offering license free software, but our campaign has had the phones ringing off the hook!’.

Consumer expectation is driving the mid market business need to get online , OpenCRM’s free license solutions needed to be internet based with portal capability so customers can place and track orders, see cases and issues, download documents & information – Anytime, Anywhere access is a major boost for the previously disconnected workforce.

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Intranet Connections Combines Core Tools with Social Media for a Winning Intranet

Released on: October 7, 2009, 5:03 am
Author: Rachel Lai
Industry: Software

October 7, 2009 – Vancouver, BC – Intranet Connections is pleased to announce a new release of Intranet Connections Intranet 2.0 Software. Version 9.5 of Intranet Connections was released this week and features changes to the core intranet applications that will enhance employee productivity and adds social intranet 2.0 tools that help with collaboration, engagement and employee adoption.

The robust Document Management application within Intranet Connections provides users with the ability to create an unlimited folder structure that is represented by a tree or flat navigation with breadcrumb trail. Also included in the Document Management module are document version control, full-text search, document archiving, user subscriptions, approval workflow, tagging, as well as a comments and ratings system for user feedback. The flexible security structure of the application allows for all corporate documents to be located in a central location with a unified search. Flexible security gives the appropriate users or groups access to sensitive content.

Carolyn Douglas,CEO of Intranet Connections: “Our goal is to improve employee communication through social and collaborative networking, combined with the practical intranet tools that are necessary in assisting employees in their day-to-day duties.”

Version 9.5 also includes a streamlined approach to the management of students registered through the Training Calendar, sub-sites for departments, teams or projects, and a media embedding tool that allows users to add web-formatted video and audio files within intranet content.

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Why Small Businesses need Customer Relationship Management — and What You Can Do About It

Released on: December 9, 2008, 5:05 am

Press Release Author: TLA Technologies, Inc.,

Industry: Software

Press Release Summary: TLA Technologies Offers Hosted CRM for Small Businesses’ Current Economic Needs

Press Release Body: TLA Technologies, a Microsoft Certified Partner, announced the availability of award-winning Microsoft Dynamics Customer Relationship Management (CRM) 4.0 as a hosted solution for their small business customers (less than 25 computer users). The hosted solution gives small businesses an alternative to incurring the costs and technology overhead of hardware, installation, and software maintenance. TLA Technologies now provides hosted Dynamics CRM as Software as a Service (SaaS) over the Internet to clients through a low cost of entry and a monthly service fee. Small businesses can have CRM technology that was previously just available to large organizations, and at a reasonable price.

Software-as-a-Service (SaaS) providers are experiencing a bigger demand because they offer lower costs compared to traditional in-house software vendors.

TLA Technologies is reaching out to customers in this current economic climate to ensure that businesses have the best solutions for Customer Relationship Management in their organizations. This new offering creates a win-win situation for their customers, and their customers’ clients, enabling companies to boost their business, streamline their customer service management operations, and help grow their companies at a conservative cost.

“We think it’s important in today’s business climate to offer Software as a Service, using Microsoft’s Dynamics CRM product”, says Deborah Lassa, Vice President. “It means we are able to offer our clients business value every day, with an innovative approach backed by the Microsoft name.” Lassa and TLA President Eric Harrison know that current economic conditions are creating challenges for companies in getting financing for large investments, such as software and hardware. They have been helping their customers since 2002 use technology to achieve Return on Investment (ROI) effectively and efficiently.

With SaaS Microsoft Dynamics CRM, TLA Technologies is responsible for managing the servers, the software, and the backups for their customers. The hosted CRM solution frees customers from purchasing, and maintaining hardware and software. Another financial benefit they offer their customers is the ability to manage costs more efficiently by adding users to Dynamics CRM on an as-needed basis. Lassa and Harrison use Dynamics CRM themselves, saying the software is easy to use and works seamlessly with Microsoft Office products. They use their Dynamics CRM in-house expertise to support client requests.

Microsoft’s CRM software excels at providing small businesses sales, marketing, and customer service information to deliver more agility and profitability. It is the tool of choice for improved customer service, insightful marketing communication, and streamlined sales processes. Companies can customize Microsoft Dynamics CRM 4.0, by choosing just the functionality they need.

The Gartner Group, the world’s leading information technology research and advisory company, “forecast CRM spending this year (2007) will exceed $7.4 billion, a 14% increase from 2006, and predicted CRM software spending will grow to more than $11.4 billion by 2011, as reported in BtoB Magazine in their October 8, 2007 online issue.

About TLA Technologies
TLA Technologies, a Microsoft Business Solutions Specialist, has earned its competency, recognized by Microsoft, in Dynamics CRM. TLA is a premier provider of software development, implementation, integration and strategic Information Technology solutions for their clients. Since 2006, TLA Technologies has been helping clients in the Florida area boost their business, and streamline their operations. Before 2006, Lassa and Harrison owned HSI Technologies, offering custom software and IT support services.

More information on TLA Technologies and their services can be found atwww.tlatechnologies.com. To learn more about how you can use hosted Microsoft Dynamics CRM 4.0 in your company, please contact Deborah Lassa at 813-217-4327, Extension 101, or dlassa@tlatechnologies.com.

Web Site: http://www.tlatechnologies.com

Contact Details: Contact: Deborah Lassa, Vice President
813-217-4327, Extension 101
1971 W. Lumsden Road, Suite 311,
Brandon, Florida 33511
dlassa@tlatechnologies.com
www.tlatechnolgies.com

Regis Corporation Launches First Firewall Protected Payment Terminal – Enabled by TalentBeat®

Released on: September 16, 2008, 9:42 am

Press Release Author: TalentBeat, Inc

Industry: Retail

Press Release Summary: BOSTON – SEPTEMBER 15, 2008 – TalentBeat®

Press Release Body: REGIS Corporation, the beauty industry’s global leader in beauty salons, hair restoration centers and cosmetology education over 13,500 locations worldwide, deployed the first firewall-protected payment terminal in the world. The solution utilizes the PCI-certified payment platform whizPay™ from TalentBeat Inc., which accepts REGIS payments for gift cards, credit cards (Visa, MasterCard, AMEX, Discover, Diner, JCB), and debit cards.

By implementing this solution, Regis Corporation expects to enforce high-level security measures to protect the security of their credit/debit card customers while utilizing the robust, fast and accurate platform for its high volume, complex processing needs.

The solution is integrated into the whizPay™ ASP platform developed by TalentBeatwhich is fully PCI certified and provides a global multicurrency payment gateway, making store-level integration standard across all geographies.


About Regis Corporation
Regis Corporation, headquartered in Minneapolis, Minnesota, is the beauty industry’s global leader in beauty salons, hair restoration centers and cosmetology education. As of June 30, 2008, the Company owned, franchised or held ownership interests in over 13,500 worldwide locations. To learn about REGIS, please visit www.regiscorp.com.


About TalentBeat
Headquartered in Boston, TalentBeat, Inc. is a global IT consulting and technology service company specializing in industry-specific solutions, strategic outsourcing and integration services for last nine years. TalentBeat is a premier provider of electronic payment solutions combined with CRM, loyalty and gift solutions in both traditional and alternative payments channels.

whizPay™ is a modular multipurpose, PCI-certified platform enabling merchants to provide a personalized, rich experience for their customers with integrated CRM and Rewards solutions on both gift and credit cards. The platform is designed as SAAS (Software as a Service) enabling merchants to pick and choose specific features to suit their corporate strategy. This “Pay as you Grow” platform enables merchants to reduce operational costs and avoid huge upfront investments in payment solutions. The whizPay platform is integrated into a majority of POS devices, shopping carts and processors worldwide, making the deployment and integration extremely efficient. The platform also provides multicurrency, mobile payments, IVR Self Service Solutions, Virtual terminal and WebServices for third party integration as part of the platform providing several avenues to accept payments.

For additional details please visit www.talentbeat.com, www.whizpay.net

Web Site: http://www.talentbeat.com

Contact Details: Punam Mutha
118 Allied Dr, Suite 3
Dedham MA 02026
pmutha@talentbeat.com
+1-508-215-9912