Tag Archives: Curriculum

New Customer Management Safari Programme

Released on: September 9, 2009, 5:30 am
Author: Henley Business School
Industry: Education

Henley Business School has launched a new Customer Management Safari as part of its executive education programme. Aimed at business leaders who wish to re-address the way their organisation responds to – and engages with – their customers, this programme concentrates on deepening an organisation’s understanding of its current and future customers. It also considers the impact of organisational climate on customer satisfaction and retention and the important role of people in the value creation process.

The Customer Management Safari will help successful participants understand and use a range of techniques to discover deep, rare, meaningful insights about customers that can form the basis of competitive advantage. Participants will also learn how to turn these insights into a customer management strategy that will deliver results.

The Customer Management Safari draws on ongoing business research by the Henley Centre for Customer Management giving every programme a unique view of customer relationships within the overall business process and that is linked to business management relevant to current business conditions.

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Henley Business School Reveals What Organisations Want From Their HR

Released on: August 27, 2009, 7:16 am
Author: Henley Business School
Industry: Education

The Henley Human Resources Centre of Excellence at Henley Business School has just completed new research to discover what organisations want right now from their HR function.

The Henley HR Centre of Excellence focuses on applied research to help HR clients answer questions like: ‘What does a business want from HR?’, ‘What does a good HR person look like?’ and ‘How do you develop great HR capability?’

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Henley Business School Announces MBA Business Management Scholarship Winners

Released on: August 24, 2009, 11:59 am
Author: Judith Hunt
Industry: Education

Henley Business School has announced the winners of its Henley Full-Time MBA and part time Henley Executive MBA annual 100% MBA scholarships, after carefully assessing a large number of applications from talented managers.

The MBA scholarships are for two candidates who have been judged to offer the most value to the intake by demonstrating their exceptional academic attainment, management experience and other skills that will add value to these world-ranked business management courses for experienced professionals.

The 2009 Henley Business School/Times Executive MBA Scholarship has been awarded to
Patricia Rocha-Salume who works for The Learning Trust in Hackney.

The Henley Executive MBA is a two-year, part-time programme for experienced, practising managers looking to complete their MBA alongside full-time employment and significantly enhance their management training and leadership skills.

Dr Susan Rose, Associate Head of School – Professional Studies, explained: “Patricia joins us with a wealth of life and cultural experience and is passionate about her own learning and development being taken back into the workplace and being applied to improve the business practices in the public sector.

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